Job Title: PEO Front Desk Receptionist Associate   

Department: Operations 

Reports To: Human Resources & Operations

Why Join Us:

At Consolidated Personnel Services, Inc., we pride ourselves on delivering exceptional HR and benefits solutions to our clients. As the Front Desk Associate/Receptionist, you will play a pivotal role in driving our success and ensuring the highest level of service for our client organizations.

Job Summary: We are seeking a professional and organized Front Office Associate/Receptionist to join our Professional Employer Organization (PEO) company. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while efficiently managing administrative tasks. This position plays a crucial role in maintaining the professional image of our PEO company and ensuring smooth daily operations. The ideal candidate will be detail-oriented, personable, and committed to providing excellent service to both internal and external stakeholders.

Key Responsibilities:

Reception and Customer Service

• Greet and direct visitors, clients, and job applicants in a professional manner
• Answer and manage incoming phone calls, emails, and other communications
• Provide basic information about PEO services to inquiring clients and visitors

Administrative Support

• Schedule and coordinate meetings for executives and staff members
• Manage and maintain the reception area, conference rooms, and common areas
• Handle incoming and outgoing mail and packages
• Assist with data entry and maintenance of client databases

Document Management

• Process and distribute employee-related documents such as handbooks and benefits information
• Maintain organized filing systems for both physical and digital documents
• Assist with the preparation of reports and presentations as needed

Security and Compliance

• Ensure visitors sign in and receive appropriate badges
• Monitor and control access to the office space
• Adhere to company policies and procedures regarding confidentiality and date protection

Additional Duties

• Provide general support to various departments such as accounting, benefits, HR, and sales as needed
• Participate in training sessions to stay updated on PEO industry trends and company services
• Perform other related duties as assigned by management

Qualifications:

• High school diploma or equivalent; associate or bachelor's degree preferred
• 1-3 years of experience in a Front Desk Associate/Receptionist or administrative role
• Proficiency in Microsoft Office Suite and familiarity with CRM systems
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional appearance and demeanor
• Knowledge of PEO industry a plus
• Bilingual (Spanish speaking) is a requirement

Physical Requirements:

• Ability to sit for extended periods
• Occasional lifting of up to 20 pounds
• Extended use of computer and phone systems

How to Apply: Please submit your resume and cover letter for consideration. We look forward to hearing from you!

Consolidated Personnel Services Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.